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Technical Support
Asset Systems understands the need for timely support and considers support services to be an integral part of our total asset management solution. Included the first year of implementation, AssetWIN® users receive unlimited technical support and software upgrades at no additional charge.
Data Conversion Services
AssetWIN supports the import of spreadsheet asset data for your convenience. If your existing asset data is more complex than can be simply imported, there's no need to be concerned about switching to AssetWIN®. We offer competitively priced data conversion services to easily ensure a smooth transition of your data.
Asset Systems Support Contact Information
Telephone Support
US Toll Free: 1-877-955-4321 or Outside US: 1-630-955-0000
Fax Support
(630) 955-0445
E-mail Support
techsupport@assetsystems.com
Online Help
Provided via Citrix collaboration tools. Contact Tech Support for specific details.
Customer Support Web Page
AssetWIN® users are assigned a password for accessing our Customer Support page. Customer Support provides FAQ tips, "What's New" on upcoming releases, downloads of new releases of AssetWIN.
With all support methods, you'll receive a professional response in a timely manner from our staff in Naperville, Illinois. If you forget how to create a custom report, no problem, just give us a call. If you're planning a physical audit and need to review some field inventory details, no problem, we're here to help. Regardless of the issue, Asset Systems is only an instant away to help you maximize your software investment.
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